Cholamandalam MS General Insurance was formed by the collaboration of Murugappa Group and a Japanese insurer called Mitsui Sumitomo. Commonly known as Chola MS, the company offers a varied array of insurance solutions to secure its customers against financial contingencies arising from any losses related to or arising out of accidents, health, motor, engineering, liability, marine, travel, property, and rural matters; for both, individuals as well as corporates.

The vision of the insurer is to be amongst the respected names in the general insurers sector of India by offering value-for-money products and policies to its customers and reliable returns to its shareholders. The organization majorly aims to ensure mental peace of its customers by safeguarding them against financial menaces.

All in all, Chola MS urges to help people live a safer and securer life under its protection. To ensure the same, the company believes in:

• Maintaining transparency with clients and stakeholders
• Empower its employees
• Ensure attention and empathy towards client concerns
• Provide unmatchable after services
• Delivering on the promises and commitments
• Developing long-term relations

Cholamandalam MS GI Company, from the very beginning, has been influentially maintaining utmost standards in terms of customer support, industry contribution and technology execution. The rewards and recognitions bagged by the organization bear testimony of thousands of its customers. The insurer is known for keeping its customers at the utmost priority. Listed below are a few accolades bagged by the insurer to testify its supremacy in offering customer-centric insurance solutions:

Year	At	Received	For
2011	Asian Insurance Congres Financial Insights Innovation Award reduced claim processing time, increased surveyor productivity, and enhanced protection against fraud Ministry of Labor and Employment Most Influential Retail Leader Award timely settlement of claims under Rashtriya Bima Yojna
2012	Survey by Yahoo	Top Ranking	for its user-friendly and economical insurance solutions
2013	The Claims Awards Asia	Health Insurer Claims Team of the Year Award	For ensuring quick and hassle-free settlement of premiums and reliable claim settlement ratio
2017	Global Convention on Corporate Ethics and Risk Management	Golden Peacock Award for Risk Management	for efficient planning and execution for averting and minimizing the risk factor

Cholamandalam MS has a firm belief in its motto ‘Right Promise, Right Delivery’. As a consumer centric company, the insurer stands strong on its T3 brand philosophy and that is what makes Chola MS a reliable choice for the customers.

Here is a detailed depiction of their T3 philosophy:

Trust

The first T stands for Trust. The non-life insurer believes that trust is the string that holds it along its agents and customers. To uphold that trust the company ensures that it is at all times available to listen to the customers’ needs and offer the right product accordingly suitable to those needs. In addition to the professional reliance, which is limited to issuing the policy and assisting in claim settlement, the insurer also believes in maintaining a personal level of trust that stays beyond policy wordings and policy period; for the entire life.

Transparency

Transparency is what the second T stands for. Chola MS maintains extreme level of transparency while it gives it reveals to you the model of a policy. The company ensures that its products are explained to the customers in a manner that every minute detail is conveyed to the buyer in simple language without the usage of jargons. End-to-end clarity in terms of documentation, policy inclusions, exclusions, etc. is offered in order to deliver to the customers exactly what they see.

Technology

Last, but not the least, Technology is the word for the third T. The organization believes in going hand in hand with the technological advancements in the market. Following the same, Chola MS provides round the clock service and support through its technology enabled means. One can anytime buy or renew policies at the convenience of doorstep by simply visiting the company’s website. The company has made itself effortlessly reachable by the means of its 24x7 call center in case of grievances or queries related to claim settlement.

Cholamandalam MS is one of the top sellers of heath, travel, motor, home and personal accident insurance plans. It has a wide array of tailored products to insure the customers against varied contingencies and as per the level of risk involved. Mentioned below are all the Chola MS Insurance Plans under various categories

Plan	Plan Name
Health Insurance Plans	Chola Healthline Chola Swasth Parivar Insurance Chola Tax Plus Healthline Chola MS Family Healthline Insurance Individual Healthline Insurance Chola Top-up Healthline Chola MS Critical Healthline Insurance hola Hospital Cash Healthline Chola Classic Health - Individual Chola Classic Health Family Floater
Travel Insurance Plans	Chola Overseas Travel Protection Policy Chola Student Travel Protection Plan Chola MS Corporate Travel Insurance
Motor Insurance Plans	Chola MS Car Insurance Policy Chola Car Protect Policy Chola Commercial Vehicle Insurance
Home Insurance Plans	Chola Home Insurance Policy Chola Home Protect Policy Standard Fire and Special Perils Policy (for Long Term Dwellings)
Personal Accident Insurance Plans	Chola Accident Protection Policy