Overview

HDFC ERGO General Insurance is a joint enterprise between HDFC Limited, which is India’s leading Housing Finance Company and ERGO International AG, the major insurance unit of Munich Re Group. The shareholding ratio of the company is 74:26 between HDFC Ltd. and ERGO International, respectively. The insurer has a wide array of general insurance plans and products to offer to its customers. From basic general insurances, like motor, travel, health, personal accident and home in retail segment to customized policies for property, liability, and marine in the corporate segment, HDFC ERGO has it all.

HDFC ERGO General Insurance Company has been presented with the ‘iAAA’ rating which is indicative of its extraordinary claim paying ability; as approved by ICRA. The company has also been certified with ISO for its exceptional claim services, quick policy issuance, friendly customer servicing and consistency in following Information Security at every branch and location.

Vision and Mission

HDFC ERGO aims to invent and supply tailored insurance products as per the changing needs of modern day consumers. The insurer targets to top the list of general insurance players in the Indian market by the means of its prompt customer assistance services and automated procedures. In a nutshell, it wishes to deliver a hassle-free and seamless experience to its customers.

To further ease the process of offline purchase and renewal of HDFC ERGO policies for its customers, the insurers has been constantly expanding its system across the nation and as a result, operates from 108 branches across 91 cities as of today.

With an extensive distribution network and a wide employee base of more than 2000 professionals, the organization has high-end experienced professionals dedicated towards brokerage, retail, bancassurance, direct sales and corporate agency.

Awards and Accolades

HDFC ERGO has never failed to prove its fineness, be it by launching innovative insurance products or by bagging distinguishing rewards and recognitions. The company has always been amongst the leading players of the General Insurance Sector with aspect to customer satisfaction, policy issuance, hassle-free processes and a lot more. As an honor for its exceptional achievements, HDFC ERGO General Insurance Company Limited has brought the following awards:

Year

At

Received

For

2016

Institute of Chartered Accountants of India Awards	Gold Shield Award	extraordinary performance in financial reporting
46th Skoch Summit	SKOCH Order-of-Merit Award	its Claims Survey Management qualifying as one of the top 100 projects in India
KamiKaze Awards	Best Customer Experience Award of the Year Award	efforts made to improve customer relationship

2015

Institute of Chartered Accountants of India Awards	Gold Shield Award	extraordinary performance in financial reporting
Chubb Multinational Solutions	CMS Outstanding Affiliate World-Class Service Award	competent services and sustained customer support
ISO Certification	ISO 9001:2015 certification	Cost management, anti-fraud policy, and mitigation of loss and risk of loss

2014

International Alternative Investment Review Awards	Best General Insurance Company Award	a dynamic approach towards customer’s needs
Banking, Financial Services and Insurance Awards at World HRD Congress at ABP News	Best Insurance Company in Private Sector Award	promoting best practices in the BFSI Industry

2013

Institute of Chartered Accountants of India Awards

Gold Shield Award

extraordinary performance in financial reporting

Asia's Best Employer Brand Awards

HR Excellence through Technology Award

surpassing the levels of excellence in leadership

International Alternative Investment Review Awards

Best General Insurance Company Award	a dynamic approach towards customer’s needs
Excellence in General Insurance Award	Business Results, Sustainability and Strategic Development

Why Get Insured with HDFC ERGO?

While there are a large number of general insurance providers in the market today, not each one of them is same. Every insurer has its own set of qualities for which it is known and sold. Here is why HDFC ERGO is one of those numbers:

The company offers tailored insurance products according to the diverse needs of its modern day clients. You can choose from a wide range of policies specifically designed to cater to the varied needs of different age groups, professions, genders, etc.
HDFC ERGO provides a hassle-free and convenient experience to its policyholders by ensuring efficient customer support every hour of the year. The customers can either call on 1800 2700 700 or alternately write to the insurer at care@hdfcergo.com
The company does not require you to go through drawn-out procedures in order to purchase or renew an insurance policy online. All you need to do is fill up your basic details and requirements and choose the best suitable policy from the given options.
For those who are not very comfortable with the online mode of policy issuance, the insurer has 108 branches across 91 cities and an employee base of 2000 people spread across various domains and services.
With more than 75 lakh satisfied customers, HDFC ERGO stands amongst the most trusted brands for fulfilling the insurance needs of the modern generation. The brand also owns an ‘iAAA’ rating by the ICRA for its excellence in settlement of claims.
HDFC ERGO believes in transparency and thus, follows fair policies when it comes to settlement of claims. The insurer has a brilliant track record of paying claims with utmost transparency.

HDFC ERGO Insurance Policies

HDFC ERGO is amongst the leading insurance providers in the non-life insurance sector in India. While it has a wide array of plain insurance products in the retail segment to offer, it has been leading the corporate segment as well by providing amazing insurance products for agriculture, property, trade credit and a lot more. The table given below depicts the various insurance categories and the plans offered by HDFC ERGO General Insurance Company Limited therein:

HDFC ERGO General Insurance Company