In the year 2000, Indian Farmers Fertilizer Cooperative (IFFCO) joined hands with Japan’s Tokio Marine and Nichido Fire Group to form a JV named IFFCO-Tokio General Insurance to offer insurance products to Indian consumers. Currently IFFCO-Tokio is the 3rd largest private general insurance company in India with 104 SBUs and a wide network of more than 171 Lateral Spread centers (LSC) and 400 Bima Kendras. With a presence 100% owned distribution channel across 350 towns in India, IFFCO-Tokio offers insurance for health, motor vehicles, home, travel and personal accidents. Through customer satisfaction, fairness and transparency in dealing with quick response; IFFCO-Tokio has set a vision to be the industry leader.

• Cashless claim at 2700 garages and over 3000 hospitals across India
• IFFCO-Tokio Motor Insurance incurred claim ratio of 76.09%
• Upto Rs. 7.5 lacs for Third-party cover
• Grievances resolved at a ratio of 99.93%
• Baggage loss is covered within policy
• Online availability of travel insurance helps to buy policies on the go in a hassle free manner
• IFFCO-Tokio offers insurance for fine arts, traders, micro-businesses and restructured weather based crop

• IFFCO-Tokio General Insurance currently has a 4% market share in private sector
• Enforced by a strong distribution network across 350 cities
• Cashless service across 2700 garages in India
• Covers cars from 24 reputed motor manufacturers and 7 bike manufacturers in India

• Completely filled covernote / application form with contact numbers
• Name of insured person
• Vehicle number
• Make and model of the vehicle
• Identification card
• Copy of RC book if any
• Copy of previous insurance ( for renewal)

• Car Insurance plan

Plan Name	Benefits
Car Insurance	24x7 on road assistance available Cashless coverage across 2700 garages for four-wheelers Third-party cover upto Rs 7.5 lacs Basic policy includes coverage against natural and man-made calamities, personal accident cover and liability to third-parties Fast and quick online purchase and renewal facility with simple, hassle free processing

IFFCO-Tokio Motor Insurance Add-Ons

• Additional Cover for Unnamed Passengers
• Cover for Electrical / Electronic / Non-Electrical accessories in the car
• CNG/LPG Kit cover
• Depreciation Waiver Cover
• Voluntary Deductible Cover
• On Road Protector cover
• Key Protector Cover
• Tyre Cover
• Personal Accident for Owner/Driver
• Third party liability
• Legal liability
• No Claim Bonus(NCB)
• Services of Hotel/Medical co-ordination

List of Manufacturing Tie-ups (Car)

Car
Audi
Maruti
Hyundai
Honda
Tata Motors
Fiat
Ford Motors
General Motors
Toyota
Mercedes Benz
Skoda
Volkswagen
Volvo
Renault
Nissan
Mitsubishi
MINI
Mahindra
Land Rover
Jaguar
Isuzu
Force Motors
Datsun
BMW

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IFFCO-Tokio Motor Insurance – FAQs

1. What is the helpline number of IFFCO-Tokio Motor insurance for claims process?
The helpline number for the claims process is 1800-103-5499 or (0124) 4285499 or email at websupport@iffcotokio.co.in

2. How to connect with On-Road Assistance for roadside emergencies?
24 X 7 support is available at 1800-103-5499 for spot assistance in case of breakdown, fuel delivery and battery top-up.

3. What is the time taken to settle a claim?
The insurer takes 30 days to settle a claim after completion of requisite paperwork at your end. Make sure to fill up correct details with supporting documents.

4. How to renew IFFCO-Tokio Motor insurance policy?
Renewal can be done online or offline. Open the link
https://www.online.iffcotokio.co.in/itgiwebportal/ and provide policy number, vehicle registration number and mobile number to renew your policy, payment can be done through credit card/debit card/netbanking. The same can be done through Mobile App too. Else visit the nearest branch, fill up the form and attach a cheque of premium amount.